- Contact us via email at email@example.com. Indicate you wish to cancel your new service activation. Make sure to include your order number and name in your email.
- You are responsible for any charges incurred prior to service cancellation, including roaming, long distance, taxes, control charges, regulatory program fees, and other fees.
Once activated you are eligible for a full refund for up to 7 calendar days of service. This should allow time for any testing and coverage verification you might need.
All services are on a month to month commitment. You may cancel your service for the next month at any time as long as we are notified 48 hours before your monthly renewal date.
Prior months of service or usage are not refundable.
Don't Take Our Word For it! Here's What Our Customers Think:
“I've been saving a lot of money each month with BetterSIM. Everything has been great. The service is better than my previous, more-expensive plan, and the customer service is very responsive. ” - Brad
“Sim ⭐️ ⭐️ ⭐️ ⭐️ for having as good of coverage where I live and travel as the rest. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for the savings I get. 240 a year compared to 600 a year is well worth it ” - Benjamin
“Have been using for a month Great services fast reply and great price Everything unlimited like they say not slow down the internet speed even after 22G of 4G ” - Sai